Weekly Tip: Changing from explaining, minimizing, or justifying your actions to owning the impact your actions cause changes the trajectory of your relationship. There are few things more frustrating, disappointing, or infuriating than constantly having your upsets responded to with statements like: Why are you making such a big deal out of that? It’s not […]
Taking in Difficult Feedback With Accountability, Courage, and Compassion
“Shutting down or withdrawing in conflict is not the same as taking a healthy, much-needed time-out; one protects relationships while the other harms them.” ~LMB Conflict, hurt feelings, upsets, and challenging conversations are vital aspects of healthy relationships, teams, and systems. The problem arises when individuals try to avoid or squash these difficult moments. One […]
Change the Way You View Feedback
“Struggling with conflict has little to do with the content you are talking about and almost everything to do with how you discuss that content.” ~LMB When I tell my clients that conflict is an opportunity and feedback is a gift, they often respond with the following: • “It doesn’t feel like a gift.” • […]